Legal
Privacy Policy
Halsahal Service Cloud is designed with hospitality and data care in mind. This summary highlights how we handle information for restaurants and their guests.
Data we collect. Account details, branch info, call transcripts where enabled, order metadata, and device information used to access the platform.
How we use it. To operate voice AI, KDS, delivery timelines, marketing flows, analytics, and support. We do not sell customer data.
Storage & security. Data is encrypted in transit and at rest. Access is role-based with audit trails for actions on orders, riders, and campaigns.
Regional considerations. We honor applicable privacy expectations in Pakistan and GCC markets. If you need data residency options, contact us.
Your controls. Export or delete brand data upon request; configure retention for transcripts and marketing audiences.
Questions. Email privacy@halsahal.com and we’ll respond promptly.