Help Center
Support
We respond fast for live restaurants. Reach us through the channel that suits you best.
Email. support@halsahal.com for tickets, screenshots, and call summaries.
WhatsApp. Preferred for quick fixes during service hours. We’ll share your regional number during onboarding.
Playbooks. Ask for onboarding guides for voice AI, KDS stations, rider app, and marketing cadences.
Availability. Priority hours aligned with Pakistan and GCC service times. Escalations for outages are 24/7.
Feedback. Have a feature request? We route it straight to product with your use case.